To remove unused fiber optic cables, first contact your service provider's customer support to schedule a technician visit. The technician will safely disconnect the fiber drop cable from the Optical Network Terminal (ONT) and detach it from your property. Never assume a line is de-energized;. From the telephone pole to your house and then down to their demarcation device that might be a box on the outside of your home or just inside your home those wires belong to the company in question. Normally there is a splitter for Cable TV or a special splitter for the telephone equipment. A utility easement is a legal right that lets a utility company use a specific strip of your land to install, maintain, and repair infrastructure like power lines, gas pipes, water mains, and telecommunications cables. Could you let me know if this is related to a recent service cancellation or another reason for the removal?Who can I contact to have the external coaxial cable moved or removed from my house? I terminated my services with Cox some time ago but the line they ran when I did have service from them has started to sag down to the point that I walk into it trying to walk across my deck.
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