Packet drops occur when network devices are unable to forward packets to their intended destination, often due to congestion, buffer overflows, misconfigurations, or faulty hardware. Network latency is the measurement of delay experienced as data traverses a network from source to destination. Packet loss can occur for a variety of reasons. Imagine ordering a desk that ships in five boxes. Boxes 1, 2, 4, and 5 arrive undamaged, but box 3—containing every last screw, bolt, and connector, of course—has gone missing in logistics-land.